Support

If you ever need assistance with any of the BIM Interoperability Tools, please use the information below

Contact Information

Call us at
+1-703-924-5310

Hours are Monday through Friday, excluding holidays, from 8:30am - 4:30pm EST. Benefits include:

Minimizes the downtime that often occurs with technical issues, allowing you to stay more productive
Our experienced specialists track your technical problems and work with you throughout the troubleshooting and resolution process
You can submit an unlimited number of support cases
Our typical response is within two business hours, and our response time is guaranteed by the same time the next business day
Support is provided in English only

For information on the license and service agreement for Autodesk BIM Interoperability Tools, please click here.